Legal

Terms of Service

Effective date: May 11, 2025

1. Agreement

These Terms of Service (“Terms”) govern your use of MeritMosaic, including the iOS app and the website at meritmosaic.io, operated by Katafract LLC (“we,” “us,” or “our”). By creating an account or using the service you agree to these Terms. If you do not agree, do not use the service.

2. The service

MeritMosaic is an AI-powered self-promotion journal that helps you log achievements, sharpen resume bullets, generate recommendation letters, and track your portfolio strength over time.

Core features include:

  • AI coaching — Classification, enrichment, and bullet sharpening using large language models (LLMs). AI outputs are suggestions only; you are responsible for reviewing and accepting them.
  • Recommendation letters — You can request structured written feedback from a teacher, counselor, or mentor by sending them a unique link. They complete a short form; their response informs your portfolio score and may be used to draft a letter with AI assistance.
  • Resume generation — AI-assisted documents based on your journal entries and resume profile.
  • Portfolio strength score — A computed signal based on your logged activities, mentor feedback, and AI analysis. It is an estimate, not a guarantee of any outcome.

3. Accounts and eligibility

You must be at least 13 years old to create an account. If you are under 18, a parent or guardian must review and agree to these Terms on your behalf. We do not knowingly collect personal information from children under 13.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4. AI credits and BYOK key

4.1 Credits

Most AI features consume credits. Credits are a virtual currency with no cash value. They are non-refundable except where required by law. Credits expire only if your account is closed.

Credit cost per operation is displayed before or at the time of each AI call. We reserve the right to adjust credit costs with reasonable notice.

4.2 Bring your own key (BYOK)

You may optionally provide your own OpenAI or Anthropic API key (“BYOK key”). When a valid BYOK key is present, AI calls are routed through your key and no credits are deducted from your MeritMosaic balance.

Your BYOK key is stored encrypted on your device (iOS Keychain) and is sent to our servers only over TLS to make the API call on your behalf. We do not persist your key server-side after the request completes.

If your BYOK key fails (invalid or over quota), the app will offer to fall back to your MeritMosaic credits for that individual request. You may also open your provider’s key dashboard directly from the app.

You are solely responsible for your BYOK key, its costs, and compliance with your key provider’s terms.

5. Payments and billing

Credit purchases and any subscription fees are processed by Stripe. By purchasing credits you authorize us to charge your payment method for the amount displayed at checkout.

All prices are in USD. Taxes may apply depending on your location and are added at checkout where required.

Credits are non-transferable and have no cash value. We do not offer refunds on credit purchases except as required by applicable law or in cases of a verified billing error.

6. Recommendation letters and mentor feedback

When you send a feedback request to a teacher, counselor, or mentor (“mentor”), we send them an email on your behalf containing a unique one-time link. By initiating this flow you represent that:

  • You have a legitimate relationship with the recipient.
  • You have their permission to receive this email or it is reasonable to expect they would welcome it.
  • You will not send requests to people you do not know or use the feature to spam.

Mentor responses are stored in your account and are used to compute your portfolio strength score. You may delete a request at any time; deletion removes it from your visible list but submitted responses may remain in de-identified aggregate analytics.

7. Your content

You retain ownership of all journal entries, resume data, and other content you create in MeritMosaic (“Your Content”). By using the service you grant Katafract LLC a limited, non-exclusive license to process, store, and transmit Your Content solely to provide the service to you.

We do not use Your Content to train AI models owned by Katafract LLC. When Your Content is sent to third-party AI providers (OpenAI, Anthropic) for processing, it is subject to their respective data usage policies.

8. Acceptable use

You agree not to:

  • Use the service to generate misleading, defamatory, or fraudulent content.
  • Attempt to reverse-engineer or scrape the service.
  • Use automated scripts to make AI calls in volume (e.g., to exhaust credits of other users or to abuse the BYOK path).
  • Share or sell your account credentials.
  • Use the service for any purpose prohibited by applicable law.

9. Disclaimers

The service is provided “as is” without warranties of any kind. AI-generated content is probabilistic and may be inaccurate. Portfolio strength scores are estimates — they are not guarantees of admission, employment, or any other outcome. Mentor feedback is provided voluntarily by third parties; we do not verify its accuracy.

10. Limitation of liability

To the maximum extent permitted by law, Katafract LLC’s total liability for any claim arising from these Terms or your use of the service is limited to the amount you paid us in the 12 months preceding the claim, or $50, whichever is greater.

11. Termination

You may close your account at any time from the Settings screen. We may suspend or terminate your account if you materially breach these Terms.

On termination, your access ends and we will delete your personal data in accordance with our Privacy Policy.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you by email and/or an in-app notice at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance.

13. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Houston, Texas.

14. Contact

Questions about these Terms? Email us at support@meritmosaic.io.